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Case Study 03

Taming Big-Data Event Tracking Pipelines for a Fast-Growing SaaS

SaaS / Co-working platform · ~151 employees · Funded · $10M revenue

Results at a Glance

Real-time

Usage pattern recognition

Scalable

Pipeline Architecture

Multi-source

Data ingestion

The Problem

The company was generating large volumes of tracking events across their platform but had no reliable way to manage, ingest, or make sense of them. Stakeholder requirements were unclear, data collection was inconsistent, and the team couldn't identify how users were actually behaving inside the product.

What We Built

We mapped stakeholder requirements, then built an end-to-end event tracking pipeline that could ingest complex, high-volume data and transform it into targeted, meaningful tables. We iterated on the data transformation and collection approach based on real usage patterns and user needs as they emerged.

Results

  • Scalable pipeline handling big-data tracking events reliably
  • Usage patterns recognized and surfaced for the product team
  • Cleaner, more consistent data collection across the platform
  • Stakeholders aligned on what data mattered and why

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Tech:AWS SQS · AWS SNS · AWS Lambda · AWS Glue · PostgreSQL · Python · Twilio · Segment · Mini-Batch

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